NSW Floods - Important Update
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Latest Update: Tuesday 8 March 2022
We are pleased to share that our warehouse and gift ships have reopened, and we are now able to process and despatch online orders. Shop online here.
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Dear cookie lover, due to the devastating floods in Northern NSW, please note our factory, warehouse and gift shops are currently closed. All delivery routes out of Byron are also closed off, meaning we are currently unable to process and ship online orders. Our priority is to keep our staff safe, and we appreciate your patience and understanding during this time. Should you have any questions about an existing order, please email us at orders@cookie.com.au quoting your order number and we will do our very best to respond as quickly as possible.
How we are helping
The Byron Bay Cookie Company has been in contact with the local Red Cross as well as Foodbank to donate cookies to local frontline charities supporting those affected by floods. Our staff who are in a position to help have also been able to drop off cookies at local RSLs and other community groups currently providing assistance to people who have had to evacuate their homes.
How you can help
If you are in a position to help or donate, we have compiled a list of organisations currently accepting donations.
You can also support the SES and their volunteers here.
On behalf of locally affected communities, we wish to thank you for your support.